Food ordering · Web + Mobile app
KFC Pakistan
End-to-end functional and performance testing for a high-traffic ordering platform that supports 100K+ concurrent users.
- Functional
- End-to-end
- Regression
- Performance
Open to Senior SQA Engineer roles
Hamza AbbasSoftware Quality Assurance Engineer
I test web and mobile products end to end, so releases ship stable and real users never meet the bugs.
- Experience
- 3.5+ years in QA
- Currently
- Simplex Technology Solutions
- Based in
- Lahore, Pakistan
- Requirements & FRD reviewed
- Functional: web + mobile app
- API & integrations verified
- Regression suite passed
- Load profile checked
- QA sign-off
QA experience at a glance
- Years in QA
- 3.5+
- Full-time SQA Engineer at Simplex Technology Solutions since Dec 2022
- Production platforms
- 6
- KFC, Domino's, Pizza Hut, Papa John's, Kyochon and Dubai South
- Concurrent users
- 100K+
- Supported on KFC Pakistan's digital ordering platform
- Testing coverage
- Web + App
- Responsive web and native mobile apps, tested release after release
Platforms I've tested
What I do
Manual testing first, backed by technical depth
Thorough, requirement-driven manual testing is the core of my work. API, performance and automation testing support it.
- 01 · Core
Manual & functional testing
This is the core of my work. I manually test web and mobile applications against business requirements, covering critical user journeys such as browsing, customization, cart, checkout, payment and order tracking.
- Test case and scenario design from requirements and FRDs
- Positive, negative and edge-case coverage on business-critical flows
- Web and native mobile app testing on every release
- UI/UX verification against agreed designs
- 02 · Core
Regression & release validation
I protect existing functionality while new features ship. Before anything goes to production it passes smoke, sanity and full regression cycles and gets a QA sign-off.
- Smoke and sanity checks on every build
- Regression cycles before each release
- Retesting and verifying fixes
- Release sign-off
- 03 · Core
Defect management
Defects I log are clear and reproducible, prioritized with the team and tracked through to closure, so developers can fix them fast and nothing slips through.
- Reproducible steps, evidence and expected vs. actual results
- Severity and priority agreed with developers and product
- Full lifecycle tracking in Jira and Azure DevOps
Supporting skills
API & integration testing
I validate APIs and third-party integrations, using system and application logs to confirm data moves correctly between services.
Performance testing
I build load scenarios in Apache JMeter to see how the backend behaves under different user loads and to find bottlenecks before peak traffic does.
Test automation
Automation supports my manual testing. I use Cypress to take repetitive regression checks off the manual cycle, and I am currently learning Playwright with AI-assisted testing.
Featured QA work
Platforms I've tested in production
High-traffic ordering systems tested on web and mobile app, and an enterprise smart-city web platform.
Smart city & public services · Web
Dubai South
QA lead and Application Management Support (AMS), with third-party integration testing and log analysis across connected services.
- Functional
- UI/UX
- Integration
- Log analysis
- Regression
Food ordering · Web + Mobile app
Pizza Hut Multi-Markets
Cross-market QA coverage for an international ordering ecosystem, with defect management that supports stable releases across regions.
- Functional
- Regression
- Multi-market
Testing expertise
Coverage across the whole product
From the first requirement review to the last regression run, these are the kinds of testing I do every release.
Functional
Does the product do what the business needs?
- Functional testing
- Requirements validation
- End-to-end testing
- System testing
- Integration testing
- UI/UX verification
Change & release
Did this change break anything that already worked?
- Smoke testing
- Sanity testing
- Retesting
- Regression testing
- Release validation
Technical
Is it correct beneath the UI, and does it hold up under load?
- API testing
- Database testing
- Performance testing
- Log analysis
Platform & experience
Does it work for every user, on every surface?
- Web application testing
- Mobile application testing
- Multi-market testing
- Usability testing
Experience
Where I've been testing
Dec 2022 – Present
3 yrs 10 mos
Full-time
CurrentLahore, PakistanSoftware Quality Assurance Engineer
I own QA for high-traffic food-ordering platforms and an enterprise smart-city platform, covering web and mobile apps across multiple markets. I also lead QA and Application Management Support (AMS) for Dubai South.
Full responsibilitiesRequirements & planning
- Review requirements and FRDs to find gaps and ambiguities before development starts
- Design test cases and test scenarios from business requirements
- Keep test documentation (test cases and bug reports) structured and up to date
Testing & execution
- Run end-to-end functional, smoke, sanity, system, integration and regression testing on web and mobile apps
- Validate APIs and check data in the database with SQL
- Test third-party integrations, using system and application logs to confirm the data flow
- Run performance tests in Apache JMeter to find backend bottlenecks under different user loads
- Verify UI/UX against the agreed designs and requirements
QA approach
How a release gets from requirement to sign-off
This is the cycle I follow on every release, adapted to the size of the change and the risk involved.
- 01
Understand requirements
Review FRDs and user stories and raise gaps early.
- 02
Plan
Agree on scope, risk areas, platforms and environments.
- 03
Design tests
Write test cases for happy paths, negatives and edge cases.
- 04
Execute
Run functional, integration and API tests on web and app.
- 05
Report defects
Log clear, reproducible defects and triage them with the team.
- 06
Retest
Verify each fix in the environment where it failed.
- 07
Regression
Confirm nothing that already worked has broken.
- 08
Sign off
Validate the release and give QA approval for production.
- 09
Support
Monitor after release and handle AMS issues.
Quality philosophy
01
Understand the requirement first
Most defects begin as misunderstandings. I read the FRD and question it before I test the build.
02
Think beyond the happy path
Customers lose connection mid-payment, change the delivery address after checkout and order at midnight in another market. Those are the cases I go looking for.
03
Test like a user, verify like an engineer
I walk through the product as a customer would, then check the API responses, the data and the logs to confirm what actually happened.
04
A good bug report is half the fix
Clear steps, evidence and the expected result mean developers spend their time fixing, not reproducing.
05
Quality is a shared responsibility
I work alongside developers and product owners, not after them. The goal is a reliable release, not a bug count.
Technical testing
API, performance and automation
These skills sit underneath the manual testing. They let me check what the UI can't show and handle repetitive checks faster.
API testing
A screen can look right while the API underneath returns the wrong data, so I validate the service layer as well.
- Request and response validation
- Status-code verification
- Payload and schema checks
- Positive and negative scenarios
- Edge cases and error handling
- Business-rule validation
- Cross-checking API results against the database
Performance testing
High-traffic ordering platforms have to stay fast at peak hours. I use JMeter to see how the backend behaves before real users push it.
- Load scenarios that simulate concurrent users
- Response-time validation
- Behavior under different user loads
- Identifying backend bottlenecks
- Reporting findings to engineering
- Apache JMeter
Test automation
Automation supports my testing rather than replacing it. Its job is to make regression faster and more repeatable so I have more time for exploratory and risk-based checks.
- Automating repetitive regression checks with Cypress
- Stable, repeatable checks for critical flows
- Faster validation of new builds
- Learning Playwright with AI-assisted testing
- Cypress
- Playwright
Tools I work with
| Tool | Area | How I use it |
|---|---|---|
| Jira | Test & defect management | Defect lifecycle, sprint boards and test tracking |
| Azure DevOps | Test & defect management | Work items, bug tracking and sprint boards (Dubai South) |
| Apache JMeter | Performance | Load testing and backend bottleneck analysis |
| Cypress | Automation | Automated regression checks for web flows |
| PlaywrightLearning | Automation | Cross-browser automation with AI-assisted testing |
| SQL | Data | Database validation and data verification |
| System & application logs | Analysis | Tracing integrations and investigating production issues |
Currently learning
What I'm working on next
- In progress
Playwright
Building cross-browser end-to-end automation as the next step after Cypress.
- In progress
AI-assisted testing
Using AI with Playwright to speed up test design, test generation and failure analysis.
Education
Foundations
BS Software Engineering
University of Management and Technology
2018 – 2022 · Lahore, Pakistan
Intermediate in Computer Science
Punjab Group of Colleges
2016 – 2018 · Sambrial, Pakistan
Contact
Shipping something that has to work?
I'm open to Senior SQA Engineer roles and QA collaborations. Tell me about the product, the team and the release you're working toward.